Disaster Recovery
In times of disaster, it pays to have a plan. By planning for the worst case scenario, when disaster strikes your company can avert failure to your data and computer systems. Every company should have a plan to ensure the continuity and reliability of services to your customers. This is not merely installing antivirus software and an uninterrupted power supply, but a detailed business continuity plan that you should follow to overcome a disaster. For example, a company should have a plan for crisis management, operational procedures and work area management.
Another important, yet often overlooked part of your business continuity plan is IT disaster recovery. In broad terms, this is how you deal with and prevent IT downtime. Even if every other part of your business continuity plan is executed perfectly, you remain at a standstill if your IT systems go down and stay down. And the situation will only get worse as your revenue and reputation can take a beating.
Making a plan can keep you online and in business, and can help you to recover quickly from outside events that cause downtime. Whether you are managing large quantities of data centrally, multiple laptops or require a global solution, BNC deliver the data management solutions that allow businesses to move forward, safe in the knowledge that their data is protected, managed, and can be recovered efficiently 24 hours a day, 365 days a year.
Technical Support Service
No matter if you are a small business or a large corporation, with BNC’s comprehensive support and technical IT services, you can concentrate on your core business while leaving the troublesome daily IT work to us. From simple configuration of servers or applications or deployment of workstations to setting up complicated network infrastructures, security and servers, BNC is on your team, assisting you for all your technical support needs.
Guaranteed maximum one hour response- We cover 7.30am to 6.30pm Monday to Friday (bank holidays excluded)
- Real time live monitoring of your entire IT infrastructure
- Out of hours support
- Escalation to site for critical issues that are unable to be resolved remotely
- Unlimited telephone and remote helpdesk support
- IT health checks
- Heavily discounted engineer rates for onsite work
- Full onsite audit of your IT environment
Hardware Maintenance Service
Regularly scheduled and emergency maintenance can be provided upon request. Companies need to maintain and upgrade servers as time and business progresses. Issues can come up without the company’s knowledge that threaten the continuity of the business. With BNC on your server engineering team, we will work closely with you to ensure timely upgrades, stable functioning and quick recovery from server related issues. This includes planning for scaling issues, replacement of faulty hardware, and installation of new hardware. We can also test and help avoid or fix compatibility issues.
Service Outsourcing
BNC offers omprehensive IT department support for start-up or growing operations, effectively eliminating the need to create your own IT department. With BNC on your team, you no longer need to hire and manage IT staff and worry about day to day IT issues that can distract you from your main business. BNC’s comprehensive support means that small to medium companies (SMEs) don't have to bear the time and cost of fulltime IT staff. BNC supplies you with a state-of-the-art network infrastructure and access to skilled support and expansion planning, something that one would only find in companies with large, full-time IT departments. Let BNC become your one stop IT solutions shop, and concentrate full time on growing your business!